Refund Policy
Certainly! Here's a revised version of the 30-day return policy:
30-Day Return Policy
Eligibility for Returns: You have a 30-day window from the date of item receipt to request a return. To qualify for a return, your item must be in its original condition, unused, unworn, with tags, and in the original packaging. A valid receipt or proof of purchase is required for all returns. Please note, return shipping labels are not provided by us.
Cancellation of Orders: Cancellation requests for orders can only be accommodated within the initial 24 hours of placing the order. Requests made beyond this timeframe cannot be processed.
Upon receiving your cancellation request within 24 hours, we'll send you an email confirming receipt. You'll subsequently be informed whether your refund request is approved or rejected. If approved, your refund will be processed and credited back to your original payment method within a specified period.
Initiating a Return: To initiate a return, please contact us at BebinceShop@Outlook.com Once your returned item reaches our facility and undergoes inspection, we'll send you an email acknowledging its receipt. Following inspection, you'll be notified about the approval or rejection of your refund request. Approved refunds will be processed and credited back to your original payment method within a specific timeframe.
If your return is accepted, instructions on how and where to send the package will be provided. Please ensure the product is returned in its original packaging; otherwise, a partial refund amounting to 10% of theBebince's cost may apply. Unauthorized returns without prior approval will not be accepted.
Return Shipping Costs: Customers are responsible for the shipping costs associated with returning items. These costs are non-refundable. Any shipping expenses, including expedited processing and insurance, won't be refunded after the return process is completed.
Refunds Details: Refunds will only cover the cost of returned items; shipping expenses or additional charges will not be refunded post-return.
For damaged or incorrectly delivered items within the initial 30 days after delivery, send evidence to BebinceShop@Outlook.com for prompt assistance. Replacements will be expedited at no additional cost.
Customer Remorse: Customers requesting returns due to purchasing the wrong product or desiring an exchange are responsible for the return shipping costs.
Late or Missing Refunds: If your refund has not been received within the stipulated timeframe, kindly check your bank account. Most banks take 2-4 business days to process refunds. If the refund delay persists, contact BebinceShop@Outlook.com to obtain an Authorization Number and liaise with your bank for resolution.